Terms and Conditions

All of our bicycles are maintained by professional mechanics and therefore are hired to you fully serviced. If during your stay in Cambridge you have any problems with your bicycle, which are a result of mechanical failure we will repair it for free as part of the service. You must bring the bike for repair at the first available opportunity.

Damage Liability Cover protects our customers against additional charges in the event of Collision, Vandalism and any Damage that may be caused during the period that they are responsible for the bike.
The cover must be taken at the time the Bike is hired out by us. This is done by ticking 'YES' on the bottom of our customer form and paying a small fee depending on the length of hire.

This Policy protects the customer against charges for bent Wheels, Frame, Handlebars, broken Lights, Locks, Mudguards, Pedals and Gear levers ('Broken' means that we are unable to use this item for hire again).

Lost or Stolen items and Bikes are not covered by this scheme. The customer will loose their deposit if the bike is not returned.

If the customer fails to return any accessories provided then they will be charged according to City Cycle Hire tariffs..

City Cycle Hire aims to keep the cost to all customers to a minimum and provide an efficient reliable service.